Frequently Asked Questions

Frequently Asked Questions

To look up the status of your order, click here! On average, it takes 1-3 business days for an order to ship. If you need further assistance:

Please click here to email us and find out the status of your order.

https://trackcourier.io/leopard-courier-tracking

IF urgent, reach out to our customer care team to find out the status of your order.

0302-532(LFA)-532(LFA)

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via phone or email for immediate assistance.

Reach out to us! Depending on the status of your order – we can make changes to it if it has not been shipped out yet.

Yes, you can notify our representative immediately through email or WhatsApp – Depending on the status of your order – we can make changes to it if it has not been shipped out yet.

Shipping estimates are provided by our third party courier service. Some customers may experience delays due to COVID-19 safety protocols. We apologize for the inconvenience!

No, we don’t.

We do not accept returns. There are certain situations where only refunds are granted (if applicable):

– Any item not in its original condition, is damaged or missing parts for reasons not due to our error

We do accommodate exchanges till 15 days of delivery. For all domestic customers, we aim to make our return process as seamless as possible! We only replace items if they are defective or damaged.

Once your exchangeable item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and a request for exchange will be sent out within a certain amount of days.

Steps:

1) Send us an email at livingfit.pk@gmail.com

2) Send your item to the given address.

3) You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Non-returnable items:

– Sports Bras

– Accessories

To process your exchange, we require proof of purchase or receipt.

There are certain situations where only refunds are granted (if applicable):

– Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Other than this we do NOT cater to returns!

All restocks are regularly updated on our Instagram (hyperlink). Follow us or feel free to reach out to us via direct message and someone from our team will update you.

Sorry, LFA does not offer price matching or adjustments at this time.

Please refer to our size chart for general measurements. If you require additional assistance, please email or shoot us a WhatsApp message.